Introduction
GLYD (“GLYD”, “we”, “us”, “our”) values your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the limited circumstances in which it may be shared. By accessing or using our website, you agree to the practices described below. Our goal is to operate transparently while protecting GLYD’s business, systems, and users.

Information We Collect
We collect only the information necessary to operate our website, fulfill orders, and improve our services. This may include:
Account Information: name, email address, phone number, shipping and billing address when you create an account or place an order.
Transaction Information: products purchased, order history, payment method type (payment card details are processed securely by third-party payment gateways.
Communications: emails, messages, feedback, reviews, or customer support interactions.
Technical Data: IP address, device type, browser information, cookies, referral data, and site usage patterns.
Optional Inputs: survey responses, product reviews, or community engagement provided voluntarily by you.
Providing certain information is required to complete purchases. If you choose not to provide required information, we may not be able to process your order or provide specific services.

How We Use Your Information
We use collected information strictly for business and operational purposes, including to:

• Process, fulfill, and deliver orders
• Communicate transactional updates, service notices, and customer support responses
• Improve site performance, design, and product experience
• Conduct internal analytics and business planning
• Send marketing communications only where you have opted in
• Detect fraud, misuse, or unlawful activity
• Enforce our Terms and Conditions and protect GLYD’s legal rights GLYD does not guarantee personalised outcomes, results, or experiences based on data usage.

Sharing Of Information
We do not sell personal data.
Information may be shared only where necessary, including with:

• Service providers, including but not limited to payment gateways, shipping partners, logistics providers, analytics platforms, and email services
  
• Legal or regulatory authorities, if required by law, court order, or government request
• Third parties involved in order fulfilment, delivery, or site functionality

GLYD is not responsible for how third parties handle data once shared as required for services. Each third party operates under its own privacy policies.

Cookies & Web Beacons
Like any other website,GLYD Beauty uses cookies to enhance your browsing experience. These cookies are used to store information, including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and other relevant information.

Data Retention
We retain personal information only for as long as necessary to fulfil business, legal, accounting, or regulatory requirements. Transaction records may be retained as required under Indian law. Aggregated or anonymised data may be retained indefinitely.

Security
We implement reasonable technical and organisational safeguards to protect personal data. However, no digital system is entirely secure. GLYD does not guarantee absolute security and is not liable for unauthorised access beyond reasonable control.

Your Rights
Subject to applicable laws, you may request access, correction, or deletion of your personal data. Marketing communications can be opted out of at any time via email links or account settings. Requests may be declined where retention is required by law or legitimate business needs.

Children
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

Changes To This Policy
We may update this Privacy Policy at any time. Changes will be effective immediately upon posting on the website. Continued use of the site constitutes acceptance of the revised policy.

Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

Behavioural Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies.

Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

For Privacy Concerns Or Grievances, Contact:
Email: support@glydbeauty.com
Address- B-504, Eureka Tower, Mindspace, Off Link Road, Malad West, Mumbai 400064
Grievances will be acknowledged within 48 hours and addressed within a reasonable timeframe in accordance with applicable Indian law.